Once you sign up online, you’ll immediately gain access to your dashboard with onboarding instructions. We’ll start processing your order within 24 hours and conduct a thorough analysis of your business to create tailored social media posts. Your first week’s posts will be created, proofread, and sent to you for approval. You can review, request revisions, or approve them. The initial setup takes 5-7 business days, but the process will become quicker and smoother as we continue working together.
No, you won’t need to sign a contract. You simply agree to our Terms of Service when you sign up for one of our plans.
No, there are no extra charges! Our pricing is straightforward and fixed, with complete transparency.
You can cancel your subscription directly through your client portal at any time, as our service operates on a month-to-month basis.
We publish content on Facebook, Instagram, X (formerly Twitter), and LinkedIn (both Personal Profiles and Company Pages). During signup, you can select the social media platforms you want to include in your plan. You also have the flexibility to add more profiles to your plan at any time in the future.
No, you won’t need to share your login details. We provide a secure link that allows you to connect your social media channels to our platform easily. This keeps your accounts secure while giving us the access we need to schedule and post content on your behalf.
We start by getting to know your business through our comprehensive onboarding process. You’ll fill out a detailed form where you share your brand’s voice, target audience, goals, and any specific content preferences. We also hold regular check-ins to gather insights on your latest promotions, events, and updates. This collaborative approach ensures that every post reflects your brand’s unique identity and aligns with your business objectives.
We create a variety of posts designed for your brand’s voice, goals, and audience. These can include promotional content, educational posts, customer testimonials, behind-the-scenes glimpses, product showcases, and more. We ensure that each post aligns with your brand’s identity and engages your target audience effectively. Our approach is flexible and collaborative, so you can request specific types of content or themes based on your current business needs.
Yes, absolutely! We ensure you have full visibility and control over your content. Before anything is published, we’ll share the drafts with you for approval. You can review, suggest edits, or request changes. We only schedule the posts once you’re completely satisfied, ensuring that everything aligns with your vision and goals.
No problem at all! We encourage you to share any specific promotions, events, or content ideas you want to highlight. You can easily submit these requests through our client portal or during our regular check-ins. We’ll incorporate your input into the content plan, ensuring your posts reflect your current business needs and marketing goals. To ensure we have enough time to create, schedule, and review your posts, we kindly ask for at least 10 days’ notice. This allows us to deliver high-quality content that aligns perfectly with your business goals.
We create and schedule your posts every 14 days, so you only need to review them once a fortnight. We’ll notify you by email when a new batch of posts is ready for review. Our Editorial team will have already approved them, and you’ll have at least 72 hours before the first post is published to make any changes or request revisions if needed. This gives you ample time to ensure the content meets your expectations.
You’ll be assigned a dedicated content creator who will take the time to understand your business thoroughly. This person will be responsible for researching your industry and crafting your social media posts every 14 days, ensuring that the content aligns with your brand and objectives.
Glooey’s head office is in the UK, but we operate as a fully remote company with team members located around the globe. Our thorough hiring and training processes ensure that, no matter where our team members are, they deliver quality social media content consistently to our clients.